Records Requests
To request a copy of your your child’s records, please call us at 206.402.3168 or email us at records@cooperhouse.org and leave us a message with your name/your child’s name, phone number, reason for contacting and good time for us to call you back. A staff member will be in contact with you within 2 business days.
Cooper House advises you that there may be some level of risk that information in an unencrypted electronic format could be read by third party. We will not be responsible for any unauthorized access of your or your child’s PHI in emails that you request or send to us.
Please note that records are destroyed after 10 years from the last treatment session. Medical records will be made available to you free of charge within 15 business days of your written request.
For third parties requesting client’s records:
Please fax us at 206.329.1256 your request with the client’s or client’s legal guardian’s signature for consent.
For records being authorized by clients to be sent to a third party, Cooper House charges the following fees for records requests:
$28 Preparation Fee
$1.24 per page for the first thirty pages
$0.94 per page for all other pages
Optional: $5.00 mailing fee
An invoice for these fees will be sent to you. Payment must be received prior to records being released.
Patient confidentiality
As this request concerns Protected Health Information, we are required to follow state and federal law concerning the privacy of your health information. To read more about how Cooper House discloses and protects client information, please review our Notice of Privacy Practices.